Yesterday I wrote about Congressman Denny Rehberg, a Republican from Montana. In that post, I told readers that I felt that Mr. Rehberg and all of our congressmen should be using Twitter.com as a platform to engage and connect with their voters. This morning, I was encouraged to hear that Mr. Rehberg had responded to Bridget Cavanaugh, and a few hours later, to myself and @superdaveh4eva.
not ignoring you either..between planes in Minn and will be home soon. Gotta hug the family first, then off to the circus
-@dennyrehberg
After yesterday’s post, I want to point out 3 quick social media tips and highlight what Representative Rehberg’s done right.
- Not ignoring public sentiment. One of the best ways to escalate something is to ignore it. Use social media the way that it’s intended – to give everyone a voice.
- Responding quickly. Web users (yes, myself included) have a tendency to allow a topic to escalate to greater and greater volumes, until it’s being shouted from the rooftops. By responding quickly Mr. Rehberg not only reassured the Tweeple, but gained respect among his followers.
- Making the time. Mr. Rehberg’s on his way back to Montana from D.C. While Tweeting, blogging or interacting on social media may not be your idea of ending the week on a high-note, Mr. Rehberg demonstrated that he’s listening. When it comes to politicians, that’s encouraging.
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